Quite recently, I have been in the process of helping an organization with the adoption of Scrum. Like I wrote in the past, education is at the heart of a sound implementation in order to establish a common base of understanding across all parties. The good word has already started spreading across the people and positive things have started to happen, but I digress. A hurdle that most (if not all) organization face is adapting the roles that already exist within and find ways to express the new responsabilities for individuals that have long been in positions which hinders Agility.
At the beginning things always seem to look like this (left image). Management is at a loss with roles and responsabilities. They find themselves wondering “What happens with project managers? Who will make sure people have things to do? Who will keep everything on track?”. They are also left with not knowing what they (Management) will be doing in all this. This is where when I started doing this, I got baffled at how people who were suppose to be leading a company, making it the best it can be suddenly seem like they have their pants down and have no clue on how or what they will be doing. I believe the answer is so self evident that they can’t seem to see it. I like to tell people that one obvious responsability of a Scrum Master is to point out the “Elephant in the room” and have to say that I am quite happy at doing it. Like the many posts I have written before this one, we have to establish clear lines of responsability and let the people who have the competence to be accountable for their actions. Developers will learn to work together and form a team. As Scrum Masters we have to enable them to make that happen, meaning that roles within the organization cannot hinder this in any way otherwise developers will fall back to finding ways to wiggle out of decision by letting non-expert individuals take it for them. There is nothing like adversity and conflict to bring people together. Organizations have to learn to let people fail in order to learn. It is how Scrum Masters do their magic, by being patient. It is only through knowing that something is valuable that people will continually do something.
Be assured, with the proper amount of discipline, work, perseverance, determination, leadership you will get to this point (image right) without any hesitation. Lastly, remember that motivation stems from the activity of mastering ones abilities, sense of contribution and purpose.
Thank you …